These Terms & Conditions outline the agreement between you (the client) and Andrew Amaro Acupuncture (the practitioner) regarding the use of this website, booking services, and receiving treatment.
By booking an appointment or using this website, you agree to the terms below.

1. Practitioner Information

Andrew Amaro Acupuncture
Sole Practitioner: Andrew Amaro
Location: Reading, United Kingdom

Treatments are provided in accordance with professional standards, local regulations, and the ethical guidelines of traditional acupuncture practice.

2. Nature of Services

Andrew Amaro Acupuncture provides:

• Traditional acupuncture

• Related East Asian therapeutic techniques (e.g., cupping, moxibustion, gua sha, TuiNa where applicable)

• Holistic assessment and treatment planning

These services are complementary healthcare therapies and are not a substitute for medical diagnosis or emergency medical care.

3. Client Responsibilities

By booking an appointment, you agree to:

• Provide accurate and complete health information

• Inform the practitioner of any changes to your health or medication

• Follow safety guidance provided during treatment

• Attend appointments on time and adhere to the Cancellation Policy

Failure to disclose relevant medical information may affect your ability to receive treatment safely.

4. Booking & Payment

Appointments must be booked directly with the practitioner. Payment is due at the time of treatment or at the time of purchasing prepaid sessions or packages.

By booking, you agree to the Refund & Cancellation Policy, which forms part of these Terms & Conditions.

5. Cancellation & Refunds

The full Refund & Cancellation Policy applies and is incorporated into these Terms. Key points include:

• Cancellations or rescheduling require 24 hours’ notice

• Missed or late‑cancelled appointments are non‑refundable

• Prepaid sessions and packages are non‑refundable, including unused sessions

• Completed sessions are non‑refundable

• Refunds are only considered in exceptional circumstances

The full policy is available on the Refund & Cancellation page.

6. Health & Safety

Acupuncture is generally safe when performed by a trained practitioner. However:

• Minor side effects (e.g., bruising, light bleeding, temporary soreness) may occur

• You must inform the practitioner if you are pregnant, taking anticoagulants, or have any medical condition that may affect treatment

• The practitioner reserves the right to decline or discontinue treatment if it is deemed unsafe or inappropriate

If you feel unwell during or after treatment, you should contact your GP or seek medical advice.

7. Privacy & Data Protection

Your personal and health information is handled in accordance with the UK GDPR and the practice’s Privacy Policy.

This includes:

• Secure storage of clinical records

• No sharing of data without your consent (unless required by law)

• Your right to access, correct, or request deletion of your data

The full Privacy Policy is available on this website.
 

8. Website Use

This website and its content are provided for general information only. You agree not to:

• Copy or reproduce website content without permission

• Use the website for unlawful or harmful purposes

• Attempt to breach website security or interfere with its functionality

All content remains the intellectual property of Andrew Amaro Acupuncture.
 

9. Limitation of Liability

While every effort is made to provide safe, effective treatment:

• The practitioner is not liable for outcomes that arise from withheld or inaccurate information

• The practitioner is not responsible for any loss, injury, or damage arising from misuse of information on this website

• Nothing in these Terms excludes liability where it cannot be legally excluded

Clients are responsible for seeking appropriate medical care when needed.
 

10. Right to Refuse Treatment

The practitioner reserves the right to refuse or discontinue treatment if:

• It is unsafe to proceed

• The client behaves in a threatening, inappropriate, or disrespectful manner

• The client is under the influence of alcohol or drugs

This is to ensure a safe and professional environment.
 

11. Changes to These Terms

These Terms & Conditions may be updated periodically to reflect changes in practice operations, legal requirements, or professional standards. The most current version will always be available on this website.

12. Contact
 

For questions regarding these Terms & Conditions:
Email: andrewamaroacupuncture@gmail.com